Performance Appraisals – Give Small Amounts of Balanced Feedback
If I hear this one more time I might lose it. Manager: “One of my employees has been making a lot of mistakes. He seems disengaged. I’m not sure what’s happening.” Me: “Have you talked to him?”...
View ArticleThe Feedback Formula – Give Feedback in Two Minutes or Less
The Feedback Formula: 1. Introduce the conversation so feedback recipients know what to expect. 2. Empathize so both the feedback provider and the recipient feel as comfortable as possible. 3. Describe...
View ArticleGiving Feedback is Hard – Setting Expectations Is Easier
My last few blog posts focused on giving feedback. The posts were designed to help managers get ready to write and deliver performance appraisals. Giving feedback will always be hard. No one wants to...
View ArticleBecome a Candid Culture – Make It Easier to Give Feedback at Work
For the most part, people are afraid to speak up at work. Despite the town hall meetings and roundtable discussions executives host, the feedback training offered, the existence of ask-the-CEO email...
View ArticleRepair Your Professional Reputation – It’s Not Too Late
Changing a damaged reputation is challenging. My number one piece of advice: Be very overt about the changes you’re making. Here are eight steps to discover and repair your professional reputation:...
View ArticleBuild Confidence by Taking A Step Back
One of the hardest things I’ve ever done is hire someone to care for my infant son. “Here is the person most important to me in the world. Keep him alive.” I had no idea how difficult it would be to...
View ArticleBuild Confidence by Taking A Step Back
One of the hardest things I’ve ever done is hire someone to care for my almost two year old son. “Here is the person most important to me in the world. Keep him alive.” I had no idea how difficult it...
View ArticleThe Feedback Formula – Give Feedback in Two Minutes or Less
The Feedback Formula: 1. Introduce the conversation so feedback recipients know what to expect. 2. Share your motive for speaking so both the feedback provider and the recipient feel as comfortable as...
View ArticleResolving Conflict in the Workplace – It’s Not Too Late
Chances are, at some point in your career, you’ve worked with someone you wished would go away. Maybe the person repeatedly threw you under the bus, took credit for your work, or didn’t keep his...
View ArticleRepair Your Professional Reputation – It’s Not Too Late
Changing a damaged reputation is challenging. My number one piece of advice: Be very overt about the changes you’re making. Here are eight steps to discover and repair your professional reputation:...
View Article